Buffalo Outdoor Center is open and ready to welcome you to Ponca! Below are the services and adventures we are offering during Arkansas's Phase 1 process. You'll also find an update on the National Park's reopening status and a few, but important Phase 1 guidelines we are asking of our visitors and guests. THANK YOU for helping us keep everyone safe and enjoying a long-awaited return to Buffalo River country!
BOC PHASE 3 SERVICES & ADVENTURES
BOC Store: Our store and deli are currently open from 8:00 AM–5:00 PM, 7 days/wk. Store restroom facilities are also open. THANK YOU FOR ADHERING TO SOCIAL DISTANCING GUIDELINES WHEN IN THE STORE.
Ponca Downhill MTB: Our shuttle service for the mountain bike trail system is available with added health-safety precautions in place. For example, we will be limiting the number of riders permitted in the shuttle vehicle at any given time and all riders must wear a mask while while in the shuttle vehicle. Love to hike? Hiking is also permitted on the Ponca Downhill MTB system!
Hiking Trails: All trails within the National Park and National Forest are open.
Scheduled Launch Times: During Phase 1, we will require a pre-reserved launch time to be set up prior to your arrival. This helps all guests, outfitters and NPS staff to practice social distancing while on the gravel bar. We will schedule your launch time when you call to reserve your boats. Or, you may choose your time slot when reserving your canoe(s) or kayak(s) online.
Vehicle Shuttles: During BOC's Phase 1 operations, a vehicle shuttle is only available in conjunction with a boat rental. PRIVATE SHUTTLES ARE NOT AVAILABLE AT THIS TIME. We deeply apologize for the inconvenience and thank you for your understanding as we cautiously move forward with reinstating river operations.
NATIONAL PARK IS OPEN
The Buffalo National River is open to ALL activities, including camping.
ATTENTION: ALL BOC GUESTS & VISITORS
Health Safety FIRST: If you or a member of your travel party have any COVID-19 symptoms or have been exposed to someone with one or more of the symptoms, PLEASE STAY HOME. The Buffalo National River will be here for your enjoyment when it is safe for you to travel and be around others!
ATTENTION: CABIN / LODGE / RV GUESTS
Prior to Traveling: IF YOU OR A MEMBER OF YOUR TRAVEL PARTY IS EXPERIENCING ONE OR MORE COVID-19 SYMPTOMS---ESPECIALLY FEVER---PLEASE CONTACT US IMMEDIATELY AT 870-861-5514. This also applies if someone in your travel party has recently been exposed to an individual with one of more COVID-19 symptoms.
Check-in / Check-Out: Check-in is 4:00 PM or after and check-out is by 10:00 AM, so our staff may have adequate time to practice cleaning protocols based on Center for Disease Control guidelines.
When You Arrive: A MASK IS REQUIRED TO BE WORN BY ANY GUEST ENTERING OUR STORE.
Upon Check-Out: All bath, kitchen and bed linens must be bagged by guests prior to departure, even bed quilts. You will find extra trash bags in your cabin for this purpose.
Illness During Your Stay: If you or a member of your travel party become ill with one or more COVID-19 symptoms during your stay, please contact us immediately at 870-861-5514 during business hours (8-5, Nov - Feb / 8-6, Mar-Oct).