Here are answers to the commonly asked questions about our Buffalo River Canopy Tour. If you see that your question is not answered here, please don't hesitate to call us at 870-861-5514!
WHAT IS A ZIP LINE CANOPY TOUR?
Guided zip line canopy tours originated in Costa Rica as a way for people to experience the flora and fauna that is unique to the dense leafy canopy of a rainforest. Our Ozark Mountain hardwood forest canopy has its own bird, plant, and animal life, which our guided tour is designed to introduce you to as you glide along from tree to tree!
From a structural standpoint, our canopy tour is a system of cables and platforms, wherein the participant "glides" or "zips" through the treetops while connected to the cable via a harness. A large wooden platform serves as a landing base in each tree that you "zip to." Our canopy tour facility was built in accordance with Association of Challenge Course Technology recommended guidelines.
HOW LONG DOES THE ZIP LINE TOUR LAST?
The tour takes approximately 2 to 3 hours to complete, depending upon the size of the group. Precisely how long it lasts is determined by a variety of factors, including weather and the physical ability of each participant.
ARE THERE AGE OR WEIGHT RESTRICTIONS?
Persons age 7 and older and who also weigh between 70 lbs. and 250 lbs. may participate. Children under age 16 must be accompanied by a parent or legal guardian.
A few other preliminary health requirements must be met in order to participate, but most should not be a factor for the majority of participants. (For example, pregnant women cannot participate in this activity.) Also, see the end of this posting for state of Arkansas regulations.
MAY I PRE-READ THE WAIVER OF RISK?
Yes, please do! Reading it in advance is not only prudent, but will also save you time when you check in at our office prior to the tour. BE SURE THAT ALL MEMBERS OF YOUR PARTY CONSIDERED TO BE ADULTS OF LEGAL AGE REVIEW THE AGREEMENT, as each person will need to sign one before being allowed to participate in the tour. LEGAL GUARDIANS SIGNING FOR UNDER-AGED CHILDREN OR THOSE SIGNING FOR CHILDREN WHO ARE NOT THEIR OWN WILL ALSO WANT TO CAREFULLY REVIEW THE AGREEMENT PRIOR TO SIGNING. Click here to preview the risk agreement for the Buffalo River Canopy Tour. You and members of your party will want to be aware of its contents prior to signing the agreement.
CAN MY 16- OR 17-YR OLD PARTICIPATE WITHOUT ME ALONG?
Yes, as long as you (the parent or legal guardian) have reviewed, completed, and signed the waiver form on the child’s behalf, it is not necessary for you to accompany him or her on the tour.
AFTER I'VE COMPLETED THE PAPERWORK AT BOC, HOW DO I GET THERE?
Here's a handy map of how to get to the Buffalo River Canopy Tour from our office in Ponca.
WHAT SHOULD I WEAR?
Wear comfortable outdoor clothing (dresses are not advisable) and CLOSE-TOED shoes that secure to your feet (flip flops, mules and open-toed sandals are not permitted). Sunscreen, a hat, and insect repellent are also wise additions to your "wardrobe."
HOW MANY PEOPLE ARE ON A TOUR?
We can host up to 10 people on a tour. The minimum number of participants on a tour is 1. We can add you to an existing tour OR schedule you for a new tour to which other people can be added. If your party has more than 10 participants, visit with us when making your reservation about scheduling a custom tour so that your groups can begin the course within a few minutes of one another, rather than being spaced 3 hours apart on our regular tour schedule.
CAN WE COUNT ON IT STARTING ON TIME?
Thank you for arriving on time in consideration of other guests who may be a part of the tour for which your scheduled. In addition, one tour starting late can cause the next scheduled tour to run behind. Please be at the BOC office 30 minutes ahead of your tour. This gives you adequate time to review and complete your release forms, plus, drive to the tour location. We reserve the right to exclude late arrivals from a tour without refund.
WHAT IS THE TOUR RATE?
The rate for the tour is $89+tax per person.
DO YOU OFFER GROUP DISCOUNTS?
Yes, private groups of 8 or more qualify for a discounted rate of $79+tax per person.
I HAVE A GROUP WHO NEEDS A WEEKDAY TOUR...CAN YOU ACCOMMODATE US?
Yes, with adequate advance notice, we can book private group tours for any day of the week, even for those days on which we are normally closed. Pre-payment terms apply to these reservations.
HOW DO I MAKE A RESERVATION?
You can make your reservation by booking online now or calling us at 1-870-861-5514. Prepayment of a required $15 per person non-refundable deposit can be made via a valid VISA, MasterCard, American Express, or Discover Card. For your convenience, our office hours are 8:00 AM - 6:00 PM March through October, and 8:00 AM - 5:00 PM November through February.
IS THERE A REFUND IF I CANCEL?
STATE OF ARKANSAS REGULATIONS
Zip Line Participant Requirements
This ride is not recommended for guests who have neck, bone or back injuries, high blood pressure, heart problems, recent surgery, are pregnant or extreme fear of heights.
A guest will be denied entry when they appear to be under the influence of alcohol, controlled substance or drug, or any combination thereof.
Weight limit for zip line is 70-250 pounds.
Participants are not permitted to grab the zip cable at anytime while they are riding the element.
Participants are not permitted to unclip or move safety line without specific permission from tour staff.
No horse play is allowed.
Participants will be required to lift their feet as they come to landing decks.